Hey, I’m
Jesse Graham
I'm an Application Developer from Tampa, Florida. I enjoy creating things that live on the internet, whether that be websites, applications, or anything in between. I have been working as a developer for 3 years. Skilled in Front-end Development. I have 3 years of experience in HTML, CSS, SCSS, JavaScript, Bootstrap, tailwind CSS, StyledComponent, React JS and Next JS. I have successfully completed several web projects from scratch, but I am continuously learning and never stop exploring new technologies.
EXPERIENCE
Form 10 Group
March 2018 - Present
Tampa, Florida, United States
- ∘ Saved over $1000 a month in license fees by developing an in-house ticketing system with Django
- ∘ Developed an application that checks ticket status through ticketing system API and creates shipping labels for tickets that require shipping and changes the status for tickets when they are shipped and delivered
- ∘ Created and hosted a Django based asset tracking system site for technicians hosted offsite
- ∘ Designed and developed an application for technicians to report and track their weekly inventory
- ∘ Developed a database with MySQL to host company files that could be turned into reports
- ∘ Manage teams of technicians remotely to install equipment for government facilities around the US
- ∘ Design reports to track tech workflow and efficiency
- ∘ Designed a dashboard to display ticketing data in real-time, using a Raspberry Pi and Python coding language
- ∘ Manage, assist, and train field technicians
- ∘ Provide troubleshooting support to technicians in the field
- ∘ Manage load outs and inventory for field techs servicing Florida projects
Data-Tech
Dec 2017 - Mar 2018
Tampa, Florida, United States
- ∘ Network and systems installations and administration
- ∘ Repair broken laptops and iPads
- ∘ Manage firewall (SonicWALL) and wireless access points (HP Aruba Instant AP)
- ∘ Travel to campuses for routine maintenance
- ∘ Wipe and image workstations
- ∘ Manage user permissions through Active Directory and Group Policy
- ∘ Receive and resolve 30-40 tickets a day.
CompassPointz
Mar 2015 - Dec 2017
Tampa, Florida, United States
- ∘ Install and manage data backup software on client’s computers
- ∘ Manage Exchange accounts on clients exchange servers as well as Office 365
- ∘ Troubleshoot client’s computers onsite and remotely
- ∘ Deliver client's instructions to solve issues over the phone
- ∘ Receive and resolve 15-20 tickets a day
EDUCATION
University of South Florida (USF)
2020 - Present
Tampa, Florida, United States
- Bachelor of Science in Information Science, concentration in Data Science and Analytics
Hillsborough Community College (HCC)
2014 - 2017
Tampa, Florida, United States
- Associate of Arts (AA)